Terms of service

Effective Date: September 9, 2026

Welcome to Mochi Babe Skin. These Terms of Service (“Terms”) govern your access to and use of our website, online store, products, checkout services, and other features made available by Mochi Babe Skin.

Throughout these Terms, “Mochi Babe Skin,” “we,” “us,” and “our” refer to Mochi Babe Skin. “You,” “your,” and “customer” refer to visitors, purchasers, and other users of our store.

By browsing our website, placing an order, completing a purchase, or otherwise using our services, you agree to these Terms and to any other policies referenced on our website, including our Privacy Policy, Shipping Policy, and Return and Refund Policy.

If you do not agree with these Terms, please do not use our store or submit an order.

1. ELIGIBILITY TO USE OUR STORE

You may use Mochi Babe Skin only for lawful purposes.

By accessing our store, you represent that you have the legal capacity to enter into a binding transaction under applicable law or that you have appropriate authorization from a parent or legal guardian where required.

You may not:

Use our website for unlawful or fraudulent activity;
Provide materially false or misleading information;
Misrepresent your identity;
Attempt unauthorized access to our systems;
Circumvent website security;
Upload malware, viruses, or harmful code;
Misuse payment systems;
Violate intellectual property or privacy rights; or
Violate applicable federal, state, or local laws.

We may restrict or suspend access where reasonably necessary to address fraud, abuse, security concerns, unlawful conduct, or material violations of these Terms.

2. PRODUCT INFORMATION

Mochi Babe Skin makes reasonable efforts to provide accurate and useful information about the products offered through our online store.

Product listings may include:

Images;
Descriptions;
Sizes;
Colors;
Packaging;
Materials or ingredients, where applicable;
Features;
Intended uses; and
Other relevant specifications.

Actual products may differ slightly from images displayed online because of device settings, lighting, packaging updates, production variations, or manufacturing differences.

We may revise product descriptions or images when reasonably necessary.

Nothing in these Terms permits us to knowingly misrepresent the characteristics, quality, origin, availability, or price of merchandise.

3. PRODUCT AVAILABILITY

Products are sold subject to availability.

An item appearing on our website is not a guarantee that inventory will remain available until fulfillment.

We may reasonably:

Limit quantities;
Remove unavailable products;
Discontinue merchandise;
Correct inventory errors;
Restrict availability by destination; or
Modify our product assortment.

If merchandise becomes unavailable after payment has been collected and we cannot fulfill the order, we will provide an appropriate resolution, including a refund where required.

4. PRICING AND CURRENCY

Unless otherwise stated, all prices displayed through our U.S. store are expressed in U.S. Dollars (USD).

Prices may change before an order is completed.

The final amount displayed at checkout may include:

Merchandise subtotal;
Applicable discounts;
Shipping charges;
Sales taxes; and
Other charges disclosed before payment.

You should review the entire checkout total before submitting your order.

5. PRICING, INVENTORY, OR WEBSITE ERRORS

Although we make reasonable efforts to maintain accurate store information, unintended errors may occasionally occur.

These may involve:

Product prices;
Product descriptions;
Inventory;
Promotions;
Discounts;
Shipping information;
Images; or
Other website content.

We may correct these errors when discovered.

If a material error affects an order that has already been placed, we may contact you with corrected information and provide appropriate available options, including cancellation and refund when necessary.

We will not knowingly use an error to mislead a customer or impose undisclosed terms after purchase.

6. PAYMENT TERMS

Available payment methods will be displayed during checkout.

Payments may be processed by Shopify, Shopify Payments, card networks, banks, or other authorized payment providers.

By submitting payment information, you confirm that:

You are authorized to use the selected payment method;
The information provided is accurate;
The billing details are valid; and
You authorize collection of the final order amount.

Payment providers may independently review, delay, approve, or decline transactions for fraud-prevention or security purposes.

7. ORDER SUBMISSION

When you submit an order, you are requesting to purchase the merchandise included in that order.

An automated confirmation generally acknowledges that we received your order. It does not necessarily mean that the order has already been shipped or finally fulfilled.

Orders remain subject to reasonable verification, including:

Product availability;
Successful payment authorization;
Accurate customer information;
Shipping eligibility; and
Fraud-prevention checks.
8. ORDER CANCELLATION BY MOCHI BABE SKIN

Where permitted by law, we may decline or cancel an order for legitimate reasons, including:

Product unavailability;
Obvious pricing or system errors;
Failed payment authorization;
Suspected fraud;
Duplicate transactions;
Invalid shipping details;
Shipping restrictions; or
Material violations of these Terms.

If we cancel an order after collecting payment, we will provide the appropriate refund in accordance with applicable law.

9. CUSTOMER INFORMATION

Customers are responsible for providing accurate information when completing checkout.

Please review your:

Name;
Email address;
Telephone number;
Billing information;
Shipping address; and
Order contents.

If you discover an error after placing an order, please contact:

support@mochibabe.com

as soon as possible.

We will make reasonable efforts to help, but changes cannot be guaranteed once fulfillment has begun or the package has been transferred to a shipping carrier.

SHIPPING TERMS
10. STANDARD SHIPPING

For eligible U.S. orders with a merchandise subtotal between $0.00 and $69.99, Standard Shipping costs:

$8.00

11. FREE STANDARD SHIPPING

For eligible U.S. orders with a merchandise subtotal of $70.00 or more, Standard Shipping is:

FREE

Unless otherwise stated at checkout or in a specific promotion, the qualifying amount is generally calculated after applicable discounts and before taxes.

12. EXPRESS SHIPPING

For eligible orders where Express Shipping is available, the charge is:

$15.00

Express Shipping availability may depend on:

Shipping destination;
Carrier availability;
Product type;
Inventory location; or
Other fulfillment restrictions.

The applicable shipping methods and charges will be shown before checkout is completed.

13. SHIPMENT TIMEFRAMES

When Mochi Babe Skin provides a specific shipment timeframe, we intend to have a reasonable basis for believing that merchandise can be shipped within that period.

If no shipment timeframe is stated, we will follow applicable U.S. federal requirements governing Internet merchandise orders.

Under the Federal Trade Commission's Mail, Internet, or Telephone Order Merchandise Rule, sellers generally must have a reasonable basis to ship within the advertised timeframe or, when no timeframe is stated, within 30 days. If shipment cannot occur on time, the seller must follow the Rule's delay, cancellation, consent, and refund requirements.

14. SHIPPING DELAYS

If we learn that we cannot ship within the promised or otherwise applicable timeframe, we will handle the delay in accordance with applicable law.

Depending on the circumstances, we may be required to:

Notify you of the delay;
Provide a revised shipment date;
Request your consent to continue waiting;
Give you the option to cancel; or
Provide a prompt refund.

If we determine that merchandise cannot be shipped, we will cancel the affected order and provide the refund required by applicable law.

15. DELIVERY ESTIMATES

Shipping and delivery are separate stages of fulfillment.

Carrier delivery estimates are not guaranteed arrival dates unless specifically stated as guaranteed.

Delivery may be affected by circumstances outside our reasonable control, including:

Severe weather;
Natural disasters;
Carrier disruptions;
Holiday shipping volume;
Transportation delays;
Labor disruptions;
Government actions;
Incorrect addresses supplied by customers; or
Other unforeseen logistical events.

Nothing in this section limits obligations imposed on Mochi Babe Skin by applicable law.

16. LOST, DAMAGED, OR MISSING PACKAGES

If a shipment appears to be lost, damaged in transit, significantly delayed, or marked delivered when you cannot locate it, contact us at:

support@mochibabe.com

Please provide your order number and any available:

Tracking information;
Delivery details;
Photographs; or
Other relevant documentation.

We may work with the applicable carrier to investigate the issue.

Any resolution will depend on the circumstances, carrier information, our posted policies, and applicable law.

CUSTOMER PURCHASE TERMS
17. RETURNS, REFUNDS, AND EXCHANGES

Our separately published Return and Refund Policy governs ordinary:

Returns;
Refund eligibility;
Exchanges;
Damaged-product claims; and
Cancellation requests.

Customers should review that policy before completing a purchase.

Nothing in these Terms removes a statutory consumer right or remedy that cannot legally be waived.

18. DISCOUNTS AND PROMOTIONS

Mochi Babe Skin may periodically offer:

Discount codes;
Promotional pricing;
Product bundles;
Free-shipping promotions;
Seasonal sales; or
Other incentives.

Promotions may contain individual conditions regarding:

Eligible products;
Minimum purchase amounts;
Expiration dates;
Usage limits; or
Customer eligibility.

Unless otherwise stated, promotional codes may not be combined and have no cash value.

Fraudulent, manipulated, or unauthorized promotional use may be rejected where permitted by law.

19. THIRD-PARTY SERVICES

Our store may use third parties to provide:

Ecommerce infrastructure;
Payment processing;
Shipping;
Fraud prevention;
Analytics;
Communications; or
Other business functions.

These third parties may operate under separate terms and privacy policies.

Mochi Babe Skin is not responsible for the independent actions of third-party providers except where applicable law provides otherwise.

20. THIRD-PARTY LINKS

Our website may contain links to external websites or services.

A third-party link does not necessarily mean that Mochi Babe Skin endorses, controls, or owns that service.

You should review applicable third-party terms and privacy practices before providing personal information or completing a transaction outside our store.

21. CUSTOMER REVIEWS AND SUBMISSIONS

If you voluntarily provide reviews, photographs, testimonials, suggestions, comments, or other content, you represent that you have the right to submit that material.

Submitted content must not:

Be knowingly false or misleading;
Infringe intellectual property rights;
Violate another person's privacy;
Be defamatory or unlawful;
Contain malicious code; or
Constitute fraudulent content.

To the extent permitted by law, content voluntarily submitted for publication may be used by Mochi Babe Skin under a non-exclusive, royalty-free license for legitimate website, business, and promotional purposes.

22. INTELLECTUAL PROPERTY

Unless otherwise stated, original materials displayed through Mochi Babe Skin—including our branding, logos, photographs, written content, graphics, designs, and other original store materials—are owned by or licensed to Mochi Babe Skin.

Using our website does not transfer ownership of our intellectual property.

You may not reproduce, modify, redistribute, sell, or commercially exploit protected material without authorization except where permitted by law.

Third-party intellectual property remains the property of its respective owners.

23. PRIVACY

Our collection and processing of personal information are governed by our separately published Privacy Policy and applicable privacy laws.

Please review the Privacy Policy together with these Terms for information concerning how personal information may be collected, used, disclosed, retained, and otherwise processed.

LEGAL AND WEBSITE CONDITIONS
24. PROHIBITED CONDUCT

You may not use Mochi Babe Skin to:

Commit fraud;
Violate applicable laws;
Misrepresent your identity;
Infringe another person's rights;
Circumvent website security;
Introduce malicious software;
Collect personal information unlawfully;
Interfere with website functionality; or
Engage in abusive or unauthorized activity.

We may take reasonable action to prevent, investigate, or respond to prohibited conduct.

25. WEBSITE AVAILABILITY

We make reasonable efforts to keep our website accessible and operational.

However, access may occasionally be interrupted because of:

Maintenance;
Technical failures;
System updates;
Security incidents;
Hosting outages;
Third-party failures; or
Other operational events.

We may modify or discontinue website features when reasonably necessary.

26. WARRANTIES AND DISCLAIMERS

To the maximum extent permitted by applicable law, our website and related online services are provided on an “as is” and “as available” basis except where a specific or legally required warranty applies.

We do not guarantee that:

Website access will always be uninterrupted;
Every technical issue will immediately be corrected;
Every product will remain continuously available; or
Every feature will remain unchanged.

Nothing in these Terms excludes or limits a warranty, consumer protection, or remedy that applicable law does not allow a merchant to waive.

27. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Mochi Babe Skin and its representatives will not be liable for indirect, incidental, special, or consequential damages arising solely from use of our website where such liability may lawfully be limited.

Any limitation applies only to the extent legally enforceable.

Nothing in these Terms excludes liability or consumer remedies that applicable law does not permit us to exclude.

28. INDEMNIFICATION

To the extent permitted under applicable law, you agree to indemnify Mochi Babe Skin against third-party claims resulting directly from:

Your unlawful use of our services;
Your material violation of these Terms; or
Your infringement of another person's legal rights.

This provision does not require you to indemnify Mochi Babe Skin for our own unlawful conduct where such an obligation would be unenforceable.

29. GEORGIA CONSUMER PROTECTION

Mochi Babe Skin operates from Georgia and intends to conduct its business consistently with applicable Georgia and federal consumer protection requirements.

We do not authorize:

False or misleading product representations;
Deceptive pricing;
Misleading promotional claims;
False statements regarding product origin or quality;
Advertising products without intent to sell them as advertised; or
Other unfair or deceptive consumer practices.

Nothing in these Terms is intended to waive a statutory right or remedy that applicable law does not permit a merchant to waive.

30. GOVERNING LAW

Except where mandatory consumer law provides otherwise, these Terms and transactions involving Mochi Babe Skin will generally be governed by the applicable laws of the State of Georgia and applicable federal laws of the United States, without regard to conflict-of-law principles.

This provision does not remove non-waivable protections that may apply to a customer under applicable law.

31. SEVERABILITY

If a provision of these Terms is determined to be unlawful, invalid, or unenforceable, it will be limited or severed only to the extent necessary.

The remaining provisions will continue in effect.

32. TERMINATION

You may stop using our website at any time.

Mochi Babe Skin may suspend or terminate access when reasonably necessary because of:

Fraud;
Illegal activity;
Serious security threats;
Abuse of our services; or
Material violations of these Terms.

Termination does not eliminate rights or obligations that arose before termination.

33. OTHER STORE POLICIES

These Terms should be read together with our other published store policies, including:

Where a separate policy specifically governs a particular issue, the more specific policy will generally apply to that issue, subject to applicable law.

34. CHANGES TO THESE TERMS

We may revise these Terms when reasonably necessary because of changes to:

Our products;
Business operations;
Website functionality;
Shipping procedures;
Payment systems;
Applicable laws; or
Regulatory requirements.

The most current version will be posted on our website with an updated effective date.

Changes generally apply prospectively unless applicable law requires otherwise.

35. CONTACT INFORMATION

For questions regarding these Terms of Service, your order, or Mochi Babe Skin, please contact:

Mochi Babe Skin
550 Woodward Ave SE
Atlanta, GA 30312
United States

Email: support@mochibabe.com
Phone: (518) 729-0270